I have recently bought a seagate replica for my brother. He told me that he installed the software for the replica. We have done the installation properly like any other software programs. Guide us with any reliable information that can help run the seagate replica and end this problem.Seagate replica problems

Most of us do this the wrong way. Follow the steps to get it done.

  • turn the system off , unplug the replica and turn the system on.
  • AFTER it finally finishes booting,  Uninstall the Replica Software  (Control Panel
  • Add and Remove Software), Restart the PC
  • AFTER it finishes booting,  plug the Replica back in, but DO NOT DO ANYTHING WITH IT.(Close the Windows Auto Launch Window if  it opens)
  • Open Windows Explorer (My Computer) and locate the Replica.(shows with drive letter)
  • Right-Click on the Replica, Click on "Format" and run the format wizard to format the drive.

Now you are in a position to recover replica.

  • We assume that Replica is plugged in, then download the Replica Software from web. Save it to desktop.
  • We need to Unzip the big zipped file, which creates lots of little files, and these little files must be on the root of the Replica drive,(Use winzip or winrar for this purpose)
  • When it opens, choose  Extract ALL (you MUST select the location to extract to:  choose the Replica drive)
  • Then click continue or finish or OK (bottom right corner)
  • All files unzip to the external Replica drive, close Windows Explorer.
  • Now do a Safe Removal of the drive.  (Turn power off on the PC if necessary).
  • If you had to power down, power the PC back up.  If you didn't have to power the PC down, then just wait about 30 seconds.
  • Insert the Replica's USB Plug(s) into a USB slot on the PC  (Note:  If I recall correctly, the 500 GB version has a Y-cable with 2x USB plugs)
  • Windows Autoplay window opens.  Choose the first option "run the software on the disk drive".
  • If in case the Autoplay window does not show, then open Windows Explorer, browse to the Replica disk drive (it will shows drive letter) and launch the setup program manually. This file could be named as AUTORUN or SETUP
  • The software will install from the external disk, onto the PC. It will work again when it is finished.

Now it is suppose to work properly. That’s all you need to know..

In case you need our help for further assistance call us at our helpline 1.800.347.5377.

 

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