I am having a problem that my backup plus 3TB Mac unmounts while in use. In simple words it loses its connection and stops working only Backup Plus 3TB Mac unmounts while in usewhen I try to copy large files from internal drive to my 3TB Mac. When I connect it, it works perfectly but after coping large files I get a message like “You must restart windows to get USB working again”. What I have to do to get rid of the problem. Although my external drive is new but still I face the problem, what can be the solution? Any suggestion will be appreciated.

 

You can try to fix the problem by uninstalling the USB related entries in device manager and then follow the subsequent procedure.

  • Right click on My Computer and click Properties.
  • Click device manager.
  • Try to expand the Universal Serial Bus Controller’s category.
  • Uninstall all entries there.

Restart you PC.

Now see if the problem exists. In case of more help call to Disk Doctor’s professionals on this number: 1.800.347.5377.

 



 

 

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What do you do when a power surge destroys your hard drive and you loose hundreds of hours of work, irreplaceable images, and your ability to complete jobs for clients with looming deadlines?  My first instinct was to cry, then scream.  My IT manager tried and failed to recover my data and recommended that I try a disaster recovery service. We went on line and called several companies, and when we reached the Disk Doctors, we knew we had found a company that could help us.  I delivered my toasted hard drive to their Vancouver location late in the afternoon and by 6:30 am the following morning a representative had emailed me with a reassuring message and time line for the work.  The following Friday I received one of the happiest calls of my life. My data had been completely recovered.  I cried and screamed again, this time with joy!  Over the last two days I have been thrilled, delighted, relieved, overjoyed and reassured by the fact that ALL MY DATA is once again accessible. Disk Doctors are now on my top-persons list and I am telling all of my colleagues about their services!!!

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My hard drive crashed leaving me without my critical financial information and research that is crucial to my business. After checking various vendors on the Internet, I chose Disk Doctor Labs because of their level of service, and they far exceeded my expectations. Aziz Mirza, the manager of Disk Doctor Labs in Norcross, GA, personally took charge of my account, quickly fixed the problems and returned my restored files within a week on a hard drive that I could return for an account credit. Throughout the process, Disk Doctor Labs kept me informed, responded quickly to my calls and delivered my lost files quickly, efficiently and at an extremely fair price. I recommend them unequivocally.

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